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Preguntas Frecuentes
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What are the costs for your services?Our standard fees are $150 per therapy hour with master's-level clinicians and $175 with psychologists. We also offer lower-cost options. We are in-network with many insurances but coverage varies, so contact us to check your benefits. Clients are responsible for the full bill, and we accept cash, checks, and credit/debit cards. Additional services like medication management, evaluations, and court appearances have separate fees. Click here for our full fee policy.
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Do you accept insurance?We do accept direct reimbursement from select insurance networks, including: Aetna Ambetter AR Benefits Blue Cross Blue Shield Cigna Health Advantage Municipal Health Benefit Fund Qualchoice TRICARE We are not in network with Medicaid, Medicare, or United Healthcare. Remember, coverage varies widely between policies and depending on the service received. Also, not every clinician is in-network with each of the above networks. For questions about your policy coverage, feel free to contact us and we can look into your benefits for you so you can know what your out-of-pocket responsibility will be before beginning treatment. We ask you to also be mindful that, after we've exhausted all efforts to utilize your insurance benefits, you, the client, are ultimately responsible for the entire bill. Sometimes, we're able to help clients utilize their out-of-network benefits but this varies depending on the insurance provider. Please contact us directly and we'll do all we can to help in such instances.
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Will I receive a diagnosis?If no insurance benefits are utilized, a diagnosis is likely not required. In some instances, a diagnosis may be required/desired for other purposes and this can be discussed with your clinician. While utilizing insurance benefits often helps to make services financially sustainable, there are some issues that are worth mentioning. Most insurances require evidence that a service is “medically necessary” before they will reimburse for it, and this evidence is provided in the form of a diagnosis. While the diagnosis, identified by your clinician in the course of your first few sessions and updated as needed, is based on very specific criteria to ensure accuracy, it is added to your health record. Also, while only the minimal amount necessary is shared, your protected health information (including the diagnosis) must be shared with your insurance provider in order for them to allow your benefits to be utilized. To view our full Privacy Policy, click here. All that having been said, you may simply need help through a difficult time in your life or with a strained relationship and diagnoses for such matters have effectively no practical impact on clients (i.e., when your PCP diagnoses you with a sinus infection). In fact, relationship counseling and some other matters often does/do not warrant a diagnosis. However, due to this, they may not be covered by your insurance ( i.e., marital therapy).
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How often will sessions occur?There are many factors that can affect how frequently therapy sessions occur, including the level of distress you're experiencing, the amount of direct assistance from your clinician necessary for treatment to be effective, how quickly you want to move towards your goals, and cost. It usually works best if therapy sessions occur weekly in the beginning. Then, as the circumstances/symptoms ease, session frequency can taper off until they are no longer needed at all. On the other hand, some choose to meet multiple times per week or maintain weekly sessions throughout the entirety of their treatment. Be sure to talk to your clinician regularly about your needs and goals so there can be ongoing agreement about the frequency needed for optimal results. Psychological assessment sessions are paced according to the specific goals and tests for your situation. Psychiatric appointments often occur every-other week to start to monitor for effectiveness and side effects. Then, every 1-6 month(s) medication checks are utilized as determined by the doctor or the regulation of medications being used.
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How long do sessions usually last?For your initial evaluation, we ask that you come prepared by reading/completing the relevant documents provided via the client portal and bringing your questions. Up to ninety minutes may be needed for the initial evaluation but subsequent therapy sessions generally last 50 minutes. In the event that our work is expected to take longer than 50 minutes, the appropriate time frame will need to be scheduled in advance and will be billed in 15-minute increments. For psychological assessment, multiple 60-90 minute sessions are often necessary, and this will be determined based on the specific goals and assessments for your situation. Be sure to ask your psychologist or the office staff about this when scheduling.
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What if I miss a scheduled session?Emergencies happen, and missed appointments due to true emergencies won't incur a fee. If you can't keep your appointment, please notify us at least 48 hours in advance. Missed or late-cancelled appointments without 48 hours' notice will incur a $50 fee. Repeatedly missed appointments may result in full session charges or denial of services. Initial evaluations and psychiatric appointments missed without notice will be billed at the full rate. Click here for our full policy.
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