Counseling During COVID-19

April 23rd, 2021: Continuing to Safely Meet

At this time, we are having in-person sessions with any client who prefers and feels comfortable to do so, while also making telehealth sessions available to those who feel more comfortable not coming to the clinic. We're encouraged that several insurance providers have extended their coverage of telehealth services in support of clients' choice as well! For in-person sessions, we're continuing to encourage masking and social-distancing in our lobbies, we're still utilizing the COVID screening questions, and are asking anyone who is not feeling well to stay home. Remember also that your specific clinician may have unique parameters for in-person sessions so please contact us or ask your clinician about these specifics.

 

With your help and God's blessing, we've been able to continue supporting our clients throughout the pandemic and look forward to seeing it through with you!

May 11th, 2020: Reopening For In-Person Sessions

In case you've ever wondered, YES, we do miss our clients! The switch to telehealth has and continues to be such a blessing to allow us to continue our work through COVID, but we're also excited that our state leadership is encouraging cautious and phased reopening of businesses like ours.

 

Beginning May 11th, the clinic will be reopening for in-person sessions for clients who prefer this. We'll continue to sanitize the clinic twice weekly and regularly wipe down surfaces throughout each day. However, to ensure our in-person sessions are as safe as possible, we also ask that clients call the clinic when they arrive for their session (please leave a voicemail if necessary) and wait in their vehicle until they are called in. Additionally, only those involved in in-person sessions and guardians of minor clients will be allowed into the clinic. Upon entering the clinic, we'll need to take your temperature and make sure none of the COVID screening questions apply to you. Of course, for clients who are not yet comfortable coming into the clinic, telehealth will still be available from all clinicians for now. Finally, your specific clinician may have unique parameters for in-person sessions so please contact us or ask your clinician about these specifics.

We hope to (safely) see you soon! Thanks for allowing us to walk with you through this pandemic!

March 23rd, 2020: Switching to Telehealth Only for Safety

To do our part in mitigating the spread of COVID-19, we are encouraging clients to transition to telemental health counseling via a secure, HIPAA compliant online format. Online sessions can be done using your  smartphone, tablet, or any device with a camera and a microphone. Limited in-person sessions will be provided on an as-needed basis so please talk with your clinician if you have any concerns regarding online sessions. 

These changes will go into effect starting Monday, March 23. You will still receive the normal email appointment reminder 48 hours prior, and a text reminder 24 hours prior to your scheduled appointment, even if it is an online session. Our 48-hour cancellation policy will still be in effect for online sessions.  During your online session, please make sure to use a safe, quiet, secure location and be aware of those around you. If you have any questions, please do not hesitate to contact us.  We will provide the online link a few days prior to your appointment.

We want to do our best to serve you and your therapy needs during these challenging times. Thank you for your cooperation and continued support!

Tabela de medidas | Size guide


Para roupa íntima | For underwear
Circunferência da cintura | Waist size Centímetro | Centimeter : 74 - 79 cm PP | XS 80 - 86 cm P | S 87 - 93 cm M | M 94 - 100 cm G | L 101 - 107 cm GG | XL 108 - 114 cm XGG | XXL Polegada | Inch : 27 - 30 in PP | XS 31 - 33 in P | S 34 - 36 in M | M 37 - 39 in G | L 40 - 42 in GG | XL 42 - 44 in XGG | XXL Para todas as peças | For all apperal




Qual a política de troca de itens? | What is the exchange policy?


Brasil: Desde que o item apresente todas as tags e etiquetas e nenhum indício de uso* ​EM ATÉ 15 DIAS: Por insatisfação com o item. A 1ª troca é gratuita, através da nossa transportadora.​ O cliente deve enviar a nota do pedido para contato@boldstrap.com e solicitar a troca. A partir da 2ª troca o frete passa a ser responsabilidade do cliente, para itens que não apresentem defeito de fabricação. EM ATÉ 90 DIAS: Qualquer item com defeito. A troca é gratuita, através da nossa transportadora.​ O cliente deve enviar a nota do pedido para contato@boldstrap.com e solicitar a troca. International: We do not exchang internationally shipped items.




Qual o valor estimado do frete? | How much is the shipping?


O frete poderá ser calculado antes da confirmação de compra, no carrinho. The shipping cost can be calculated in the cart.




É possível devolver um item? | Can I return a product?


Satisfação garantida! Caso não cumpra com as expectativas do cliente, o produto pode ser devolvido em até 7 dias após a data de recebimento, gratuitamente. Desde que apresente todas as tags e etiquetas e não apresente indícios de uso. Na devolução, seu dinheiro, incluindo o frete, será integralmente devolvido, ou se preferir, disponibilizaremos um voucher com o valor total para sua próxima compra. O cliente deve enviar a nota do pedido para contato@boldstrap.com , solicitar a devolução e nossa transportadora realizará a coleta. International: We do not accepts returns of internationally shipped items - with the exception of defective products, in this case the customer must contact contato@boldstrap.com requesting the return.




Quais os cuidados para conservar as jock e harness de elástico? | How do I care for my jockstraps and elastic harness?


Brasil: - Evite colocar suas jocks na máquina de lavar. O ideal é que as peças sejam lavadas à mão, com muito cuidado. - Use sabão neutro. Evite sabão em pó e amaciante, pois são produtos mais agressivos e podem danificar o elastano presente nas peças. - Use água fria, não torça sua jock, deixe secar naturalmente. Água quente, torção e secadora podem quebrar as fibras do tecido e do elástico, deformando a peça. International: - Avoid putting your pieces in the washing machine.
The ideal is that the pieces are washed by hand, with great care. - Use mild soap.
Avoid washing powder and fabric softener, as they are more aggressive products and can damage the spandex present in the pieces. - Use cold water, don't twist your piece, let it dry naturally.
Hot water, twist and dryer can break the fabric and elastic fibers, deforming the piece.




Quais os cuidados para conservar o couro? | How do I care for my leather pieces?


Brasil: Não guarde os acessórios empilhados. É importante guardar os acessórios sempre esticados, pois se dobrados podem surgir marcas e deformações no couro. Não deixe sua peça exposta ao sol. O sol contribui para o desbotamento e ressecamento do couro. Não seque com ar quente. Caso molhe, tire o excesso com pano seco e deixe secar naturalmente na sombra, pois o ar quente deforma e resseca o couro. International: - Do not store accessories stacked.
It is important to keep the accessories always stretched, for it won't presents marks and deformations. - Do not leave your piece exposed to the sun.
The sun contributes to the fading color and drying of the leather. - Do not dry with hot air, it warps the leather.
If it gets wet, remove the excess with a dry cloth and let it dry naturally in the shade. - Clean with a dry cloth.
Do not use cleaning products as they can stain the leather. - Hydrate your piece.
Once or twice a year apply specific moisturizer for leather (you can find it in shoe stores), so that your piece will have more durability.
Limpe com pano seco. Não utilize produtos de limpeza, pois eles podem manchar o couro. Hidrate sua peça. Uma ou duas vezes por ano aplique hidratante específico para couro ( você pode encontrar em lojas de sapatos ), dessa forma sua peça terá mais durabilidade.




Quais a formas de pagamento? | What are the payment methods?


Brasil: Temos dois principais métodos de pagamento: Pay Pal: Aceita cartões de débito e crédito, podendo dividir em até 3 x sem juros. Mercado Pago: Aceita cartões de débito e crédito, podendo dividir em até 3 x sem juros. Também aceita boleto. Além desses, você pode fazer transferência bancária ou PIX, mas para isso nos mande um direct no Instagram! International: You can pay using Pay Pal.